e-biz in briefOn 3 Apr 2001 in Personnel Today Previous Article Next Article Comments are closed. Thisweek’s e-biz in briefFirmsfail to learn online lessonsThesuccess of future electronic customer relation management (e-CRM) projects isbeing undermined because companies are ignorant of how customers behave on visitsto their websites, according to a new report from Business Intelligence. e-CRM:Customer Management Strategies for e-Business found that 62 per cent ofcompanies have learnt nothing about customers’ online preferences and, out of102 firms surveyed, only 28 per cent questioned could provide a specific answerabout customer visiting habits. www.business-intelligence.co.ukPostOffice delivers e-learning to staffThePost Office is to work with Futuremedia on an Internet-based e-learning systemfor its workforce. It will be used to train 6,000 employees in the first sixmonths and will then be expanded to reach all 200,000 staff as well ascustomers and partner organisations. The e-learning projects will includeinduction training, generic IT skills and marketing. www.futuremedia.co.ukSelf-servicecompensation and benefitsDesigninga self-service web-based compensation and benefits system is one of the areascovered in the Compensation and Benefits in Telecoms 2001 conference on 30-31May at London’s Jury’s Hotel. A post-conference workshop focusing on e-pay ande-benefits will take place at the same venue on 1 June. A follow-up event willlook at how Web-enabled HR can improve quality of life for employees and howe-systems can facilitate decision-making. For details visit the Vision inBusiness website. www.visioninbusiness.comRecruitmentin the palm of your handActiveRecruiter.palmis an Internet service that allows HR professionals to recruit from a hand-heldcomputer such as a Palm. It has been developed as a collaboration betweenonline recruiter Job Partners and mobile technology company Aladdino. HRmanagers can read CVs, receive updates on interviews and create an evaluationof a candidate using their Palm. www.jobpartners.com www.aladdino.com Related posts:No related photos.