Traveller: Krissy ManderHotel: Shangri-La Hotel, SingaporeRoom: Valley Wing Deluxe RoomThe ambience: For an incredible complex of three modern wings, plus an apartments and residences complex, Shangri-La still manages to keep a sense of history; after all, this is where the Shangri-La Hotel story began over 40 years ago. Set within 6ha of verdant tropical gardens, the hotel is a marble oasis in a metropolis known for its greenery. I passed a few thoughtful moments in the lush, calm surrounds. Arriving in the Valley Wing, I was struck by the grandeur of the high ceilings, marble columns and chandeliers, set off by modern art in rich reds and a two-storey painting in a traditional Chinese style of a waterfall meandering through the mountains.The room: My room is adorned with the sumptuous fabrics found throughout the exclusive Valley Wing, offering high ceilings and golden accents for a classic feel. The bathroom includes a bathtub with television, a marble shower with a seat and a double sink, with a separate dressing area between the bedroom. Everything had been thought of with regards to amenities; even razors and hairbands had been included. A complimentary Nespresso machine and a fruit bowl restocked daily brought comfort directly to my room.The location: Nothing in Singapore is ever too far away, but the Shangri-La Hotel is particularly well situated near Orchard Road in the Tanglin District.The service: From the moment my car arrived at the airport, to the moment I left, the high standard of professionalism from every member of staff impressed me. That said, the service never felt cold; I was warmly welcomed with the amiability of a long-term friend but everything was executed just so to make my first time a special one. It was quite easy to see why people return; the service simply makes you want to come back. The attention to detail was particularly evident when I ordered room service after my late arrival. Although my meal comprised only a salad, it was served so promptly and with such flair – white tablecloth, silver cutlery and the insistence that I be served rather than just help myself – that it felt like much more of an occasion.The dining: Although the Shangri-La Singapore is home to eight dining venues – including the newest restaurant, The Waterfall, serving Southern Italian cuisine – I spent my one evening in at The Line. This bright and contemporary all-day dining venue offers an array of cuisines from theatre kitchens. The curry I chose was perfectly balanced. I also appreciated the complimentary wine and cocktails from 5pm to 7pm in the Valley Wing Champagne Bar; after a day ITB, the platter of cheese, crackers and relish was very welcome.The checklistDesigner amenities?Acqua di ParmaButler service?Available for suites in the Valley Wing.Airport transfers?Yes.